SYDNEY: Australia’s Servcorp Ltd, the world’s second largest serviced office operator, is investing US$30mil over five years into state-of-the-art concierge services for I-Bhd's RM2bil i-City project.
The 72-acre integrated commercial development in Section 7, Shah Alam, would be equipped with seamless wireless access, integrated information and communications technology and building networks, as well as multimedia and collaborative tools.
“This concierge services concept will make i-City the first real estate project in Asia where all the services are connected via one network,” said Servcorp chief information officer Marcus Moufarrige.
He was speaking to reporters yesterday prior to signing an agreement with I-Bhd, who was represented by deputy chief executive officer Lim Boon Siong.
The concierge services are divided into two areas – the human services element provided by Servcorp and the innovative technology element provided by i-Office2 Sdn Bhd.
i-Office2 is a joint venture with I-Bhd in which Servcorp’s subsidiary Office Squared would hold 65% equity interest.
The concierge services would also be supported by a gigaspeed fibre optics network that would allow for complete connectivity and mobility while its “last-mile fibre optics to the units” network would have a capacity of up to 10Mbps.
Additionally, the network would also have super broadband redundancy and the components for Web 2.0, a second-generation Internet development.
Servcorp has had a presence in Malaysia since 1988 when it provided office services to Menara Haw Par. The company currently extends these services to Menara Standard Chartered and Menara Citibank.
Moufarrige said businesses locating to i-City would have a choice of whether to take up the services offered by Servcorp and the joint-venture company.
“The average fee charged to our clients in Australia is about A$140 per seat per month (per Internet connection) but it really depends on what level of service the clients want,” he said.
He added that the services would be charged on a different scale in Malaysia.
When completed in 2012, i-City would comprise a shopping mall, corporate towers, corporate suites, shop offices, serviced apartments, data centres, a hotel and an innovation centre.
By The Star (by Fintan Ng)
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