These would include applications for government projects and the build-then-sell projects, minister Datuk Seri Kong Cho Ha said.
Kong said the online system would allow people to submit their applications anytime at their own convenience without having to queue at the ministry’s counter.
“By introducing the OSC in 2007, we were able to reduce the processing time from two years to the current 120 days or less.
“With the online version of the system, we are taking it a step further and we hope it will also cut the processing time even shorter,” he told a press conference after launching the OSC online system here yesterday.
From April 2007 to Dec 31 last year, Kong said 91,163 such applications had been submitted to the OSC.
“Of all the applications, 59,665 or 65.4% have been approved while 7,172 or 7.9% are still under consideration, and 24,044 or 26.4% will either be cancelled, modified or rejected,” he said.
He added that the number of approved applications had also increased by 10.4% to 83.8% last year over 2008.
“Of the total 103 local councils in Peninsular Malaysia, 64 of them or 62% have managed to handle applications above the national average, which is 89.3%,” he said.
He revealed that 18 local councils had started using the OSC online system, which costs RM3.8mil, since last year. All other local councils were expected to use the system by this year.
“The implementation of OSC online is in line with the Government’s aim for all its agencies, including local councils, to use information and communication technology as a medium to deal with customers.
“This is also to ensure that the services provided are more efficient, convenient and cost-saving.”
By The Star
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