At present, works are being done to get itself ready to launch its first hotel in Cheras under the brand name Silka before the end of first quarter next year. The hotel is expected to be part of a new mall, which is located at where Phoenix Plaza used to be.
"In the pipeline, are two projects in KL. Directly across the hotel, there's a Sri Jati Serviced Apartment. We plan to tear it down and rebuild and turn it into a budget hotel. We have received the local authority's approval. We should be starting our development and construction works sometime next year, ideally after Chinese New Year.
"We are still debating if it will be branded as Silka, or as a true-blue budget hotel," said Dorsett Regency Hotel area general manager Christina Toh.
It currently has five hotels in Malaysia. They include Grand Dorsett Subang, Dorsett Regency KL, Grand Dorsett Labuan, Silka Hotel Johor Baru and Maytower Hotel & Serviced Residences KL.
Toh was speaking to reporters after the company presented 12 of its managers with the Coaching and Mentoring Professionals (CCMP) Certification.
The company worked with The Institute of Training and Development to come up with programmes to help improve the leadership abilities of its managers.
"Not many out there are developing people. Today, people work for a company not purely based on how much they are paid, but also for career development and whether the company helps to improve their skills for career advancement," said Azizah Ismail, Kosmopolito Hotels area director of human capital.
With the CCMP programme, she hopes the company is able to maintain or improve its staff retention rate.
"Currently, our staff turnover rate is below the industry average which is about 10 per cent. For us, some of our hotels are doing about 1 per cent, but on average, we are doing about 5 per cent, which is significantly below the industry average," said Azizah.
By Business Times